What you need: Email, password, name, phone number
Tip: Add a profile photo and location for better instructor matches.
All instructors shown: Only approved instructors with active subscriptions appear. No filtering by location, price, or specialty available in the app.
Rating info: You can see instructor reviews and star rating (1-5 stars). Higher rated instructors usually get more bookings.
No instructor approval step. Once payment confirmed, the lesson is booked. Check instructor's calendar to confirm date/time.
Important: You have 10 minutes to complete payment. If you don't pay within 10 minutes, the slot is released.
You pay by card (via secure Stripe):
Time limit: You have 10 minutes to complete payment. If you don't pay, the slot is released.
Safe? Yes — Stripe handles all payment security. We never see your card details.
Before confirmation: You can cancel anytime for full refund
After confirmation: Use reschedule or follow cancellation policy
Tip: Reschedule early — instructors have limited availability.
Booking status: Pending, Confirmed, Completed, Cancelled
After your lesson is completed:
Your honest review helps other students and helps instructors improve!
Q: How long until the booking is confirmed?
A: It's confirmed instantly after payment! No waiting for instructor response.
Q: What if I don't have enough wallet balance?
A: The booking is held for 10 minutes. You'll get an email asking you to top up your wallet to confirm.
Q: Can I reschedule after booking?
A: Yes, but only if the booking is confirmed (not while awaiting payment).
Q: Can I cancel my booking?
A: Yes anytime. If you cancel while awaiting payment, it's free. After confirmation, cancellation policies apply.
Q: How do I pay?
A: We use your wallet balance. If short, top up before the 10-minute window expires.
Payment failed?
Check your card details, expiry, and funds. Try a different card.
Can't log in?
Click "Forgot Password" and check your email for reset link.
Didn't receive confirmation email?
Check spam folder. Wait 5 minutes or refresh the page.
Instructor not responding?
Wait 24 hours. Booking auto-declines and you get refund.